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Support
CFDEV is dedicated to providing high quality customer service. We strive
to provide all levels of users with a wide range of support options
including email, faq, knowledge base, and support forums.
Standard Support and Resources
Frequently Asked Questions (FAQ) (check this first)
Knowledge Base (check this second)
ActivEdit Support Forums
ActivScan Support Forums
XML/XSL Support Forums
ActivMail Support Forums
ActivSpell Support Forums
General Help Forum
Free Support Request
Premium consulting, support, special licensing arrangements, custom development and the 'Benefits of Membership'.
Hourly consulting, support & custom development Services
- Guaranteed response time: Three (3) hours (during regular business hours)
- Problem resolution support via phone and email
- One hour minimum, billed in quarterly hour increments.
- The cost is $125 per hour, with a one hour minimum, and is billed in quarterly hour increments.
- Special rates are offered to customers based upon loyalty and
the overall amount of indvidual purchases. Please call sales at
800-791-1916 x105 for more details.
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